Our client is a major UK express parcels carrier and part of a large privately owned group. With a network of 58 depots, employing over 6000 staff and a turnover in excess of £350 million they operate in a very challenging market and are committed to a high quality home and business delivery service nationwide.

They are currently seeking an Operations Manager for their depot located in the East Riding of Yorkshire.

This is an outstanding opportunity to assist the Depot General Manager and take the day to day responsibility for the running of a busy express parcels depot in achieving the high efficiency and customer service standards our client sets.

All your management and people development skills will be called into play in this dynamic operational role. With a positive and practical approach, you will develop a team culture that is both commercially and customer orientated, ensuring performance, costs and resources meet our client?s objectives.

You will be planning and optimising depot resources, managing and motivating warehouse and transport staff, developing and driving total quality and customer services initiatives and leadership and motivation of your team. Key areas of accountability will be service levels and cost control.
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Knowledge and Skills:

To meet this challenge you will be an accomplished Operations / Transport Manager with your experience gained in an express parcels or similar multi :drop environment.

Superb communication skills and instant credibility are essential, as is an innovative and analytical approach. You will combine ambition with a flexible outlook, strong commercial acumen and have the ability to multi-task in order to handle competing priorities

Astute with a strong customer focus, you will have the confidence to make an immediate contribution. You will be a relationship builder and team player incorporating an involved style with a determination to succeed and make things happen.

With proven skills in developing and motivating your team members towards achieving common goals, you must demonstrate your commitment to the growth and development of a customer focused and quality service.

Experience of dealing with trade unions is highly desirable.

Knowledge of HASAW, road transport and employment legislation is essential.

You will be a strong and confident communicator, and have a flexible and enthusiastic approach.

You should have a good understanding of transport issues and procedures and should possess or willing to work towards a CPC and / or relevant NVQ qualification.

Prospects for promotion are excellent in this multi-site express parcels carrier.