Exciting opportunity for a Customer Service Manager within the Service / Sales department to manage Customer Service department of 20 staff achieving high levels of customer satisfaction & continuos growth & profitability. You will need to be able to show the ability to promote continual growth, profitability and business development and have an indepth knowledge of delivering a professional & profitable service whilst increasing customer satisfaction. Great opportunity to help drive the company forward and bring fresh ideas. knowledge of MS Office Products & SAP. desirable: German, Knowledge of Manufacturing Processes, Engineering, Packaging. Send CV for further info.