Customer Service Executives (bilingual Spanish) - Milton Keynes, Buckinghamshire : up to £18,500 basic salary (plus achievable 12% bonus), 23 days Holiday (increased annually to 27 days). Free parking, family BUPA, Residential training course, Share Save scheme, Stakeholder pension scheme, Blue Chip Company.

We currently have a vacancy available for a Customer Service Executive with our major Blue Chip client located in modern offices in Milton Keynes. This is an exciting opportunity for a service driven, intelligent and focused individual who is looking for a career move or an experienced Customer Service Representative who has bags of enthusiasm and is seeking a new challenge in a blue chip forward thinking company. As a Customer Service Executive you will be vital to the Company?s growth and success.

THE PERSON:
? Ideal candidates will be graduate calibre or at minimum; educated to A-Level (or equivalent) standard and be able to demonstrate the key skills required for outstanding customer service (preferably telephone based) with excellent written and verbal communication skills.
? You will be able to communicate fully (i.e read, write, listen and speak) in Spanish.
? A dynamic and driven character with plenty of stamina and attention to detail. Organisation and planning skills are a must. You must be a problem solver and a hard working team player.
? Maybe you are tired of working in your current industry sector, bored of endless red-tape and no career prospects or looking for that big step into the corporate world? Can you exceed customer expectation with your vivid imagination and charm? If any of this sounds like you so then please give us a call today!
? You must have the ability to think outside of the box and must be confident with a PC, particularly competent on Microsoft Word, PowerPoint and especially Excel and Outlook.

SAMPLE KEY RESPONSIBILITES:

? Providing consistent, high quality, pro-active support to a specific divisions? customers, via incoming customer enquiries and outbound customer care calls
? Working with the company?s Overseas Customers (estate agents and new homes developers) based both in the UK and overseas

? Maintaining relevant reports used to monitor progress against targets (internally) and providing ad-hoc reports regarding customer?s performance to support customer review meetings.

? Working with the team to produce and issue monthly communications/reports to customers.

? Ensuring members overseas property details are displayed promptly and accurately and updated regularly.

? Maintaining the customer contact database : ensuring it is up to date and accurate.

? Liaising with external suppliers and internal technology teams to troubleshoot and resolve customer enquiries.

? Providing sales support where appropriate.

? Any other administrative / support tasks as required.

? Above all you will be a lively and fun person who will enjoy the job and the team environment.


THE PACKAGE:
Customer Service Executives (bilingual Spanish) - Milton Keynes, Buckinghamshire : up to £18,500 basic salary (plus achievable 12% bonus), 23 days Holiday (increased annually to 27 days). Free parking, family BUPA, Residential training course, Share Save scheme, Stakeholder pension scheme, Blue Chip Company.

THE COMPANY:
? Our client has been a service provider to the property industry for over 6 years and currently dominates a massive 85% of the market supporting the fact that they are indeed the UK?s number one in their field. Their website is amongst the Top 10 busiest of all UK websites. They are constantly reviewing new ways to continue market dominance through structured new sector research and new innovative products.
We are looking for applicants who will fit into a dynamic, diverse and busy team. You must be enthusiastic and be able to work well under pressure.

If this sounds like you or you would like to speak to us directly about the vacancy then please forward your CV for an immediate assessment.
As with many job types applications intake can be very high and as such it is important that applicants display their skills, abilities and suitability in a clear CV format (preferably Word). Due to the high numbers of applications received please note that if you do not hear from us within 5 working days then you have not been successful for this role. However, we may contact you in the future if you are deemed suitable for another role we have. Pride Recruitment accepts applications from any suitable candidate regardless of age, gender, ethnicity, sexuality, race or religion but we must state that all applications must be from candidates eligible to live and work in the UK on a permanent basis.
We are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003

Key Skills: Customer Services, Marketing, creative, sales, Milton Keynes, Adve