Call Centre Team Leader - Aylesbury, Bucks, - £16,120per annum

Our Clients are a full service market research agency and specialise in measuring customer satisfaction and employee engagement.

They are now looking for an Experienced Team Leader to supervise Market Research Telephone Interviewers

Fixed Shift pattern available, though must be flexible with working hours (to include weekends)

Proven man management skills required - Confident supervising large groups

Expert communication skills

Knowledge of Microsoft Office Package

Knowledge of the Market Research industry an advantage

This role will be at £8 p/h for a weekly paid permanent role (following a probationary period) : hours will be agreed with suitable candidates but initial thoughts are that we would be looking somebody to fill the 3.00pm- 9.00pm shift.

You must be confident and computer literate and must have experience of a call centre and complaint handling environment. You must have a professional telephone manner. You will be articulate, calm, confident and empathetic when dealing with members of the public. Able to talk and type...

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003